These Terms of Use govern your use of www.prosncons.ae (the "Website"), operated by PROSNCONS Real Estate Consultancy LLC ("PROSNCONS"), [Registered office address], Dubai, United Arab Emirates. By using the Website you agree to these terms.
1. Information only
Content on the Website, including articles, guides and illustrative scenarios, is general information. It is not legal, financial, valuation, engineering, architectural or investment advice, and it should not be relied on as such. Requirements vary by plot, project and authority.
2. No engagement until agreed in writing
Submitting an inquiry or communicating with us does not create a client relationship. An engagement exists only once a written agreement setting out the scope of services has been signed by both parties.
3. Scope of our services
PROSNCONS provides advisory and project coordination services within the scope of its applicable licence. Architectural design, statutory engineering, legal advice, valuation, regulated brokerage, authority submissions and physical construction are undertaken only by appropriately licensed or authorised professionals or entities where required.
4. No guarantee of outcomes
We do not guarantee any cost, approval, timeline, rental income, resale value or investment return. Illustrative scenarios on the Website use sample information and are not completed client projects.
5. Intellectual property
The Website's content, design, logo and branding belong to PROSNCONS or its licensors. You may view and print pages for personal reference, but may not copy, republish or use them commercially without our written permission.
6. Acceptable use
You agree not to misuse the Website, including by attempting unauthorised access, submitting false or malicious information, sending spam, or interfering with its operation.
7. Third-party links
The Website may link to third-party websites (for example WhatsApp or Google). We are not responsible for their content or privacy practices.
8. Buying a service package
- Each package describes a defined scope of advisory and project coordination work and its price in UAE dirhams (AED). [CONFIRM VAT STATUS — whether prices include VAT and when a tax invoice is issued.]
- The full price is paid at checkout through our payment processor, Stripe. Card and wallet details are entered on Stripe's page and are not received by PROSNCONS.
- Your order is accepted when the payment succeeds and we send a confirmation email with your order reference. We then contact you to confirm in writing the scope, the information we need from you and the timing. That written confirmation, together with these terms, forms the agreement for the package.
- If, after reviewing your project, we find that a package is not suitable or that the work would require regulated services outside our licence, we will tell you and refund the amount paid in full.
- Packages do not include architectural design, statutory engineering, legal advice, valuation, regulated brokerage, authority submissions or construction, and do not guarantee any cost, approval, timeline, income or value outcome.
- Cancellations and refunds are covered by our Refund & Cancellation Policy.
9. Advisory products
This section applies to the fixed-scope advisory products offered at /advisory-products/ in addition to section 8.
- Fixed scope. Each product is delivered within the scope, deliverables and boundaries stated on its product page at the time you order. Anything outside that scope is not included.
- Your responsibilities. You agree to give us accurate and complete information and documents for your property or project, and to tell us promptly if anything changes. Our work depends on what you provide, and we are not responsible for conclusions affected by inaccurate or missing information.
- When work starts. Work begins only after payment has been received and we hold the information we need from you. Where something is missing we will ask for it, and the turnaround period runs from the day we have everything required.
- Turnaround. The turnaround stated on the product page is an estimate of working time in business days, not a guarantee, and may be extended if information is late or incomplete.
- Consultation. Each product includes the consultation call stated on its product page. Additional time is available only by separate agreement.
- Nature of the reports. Reports and findings are advisory. They are not a certified valuation, legal opinion, engineering survey or guaranteed investment recommendation, and they do not guarantee any price, income, resale value or return. Where a regulated opinion is needed, it must come from an appropriately licensed professional.
- Add-ons. Add-on services are quoted and agreed separately and are not part of the product fee.
- Portfolio advisory. Real Estate Portfolio Advisory is not bought online. It is scoped and priced in a written proposal, and work begins only after that proposal is accepted in writing.
- [CONFIRM FEES AND VAT TREATMENT — final fees and VAT statement to be approved by PROSNCONS.]
10. Limitation of liability
To the extent permitted by applicable law, PROSNCONS is not liable for any loss arising from use of, or reliance on, the Website's general information. Nothing in these terms limits liability that cannot be limited under applicable law.
11. Governing law
These terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates, and the courts of Dubai shall have jurisdiction. [CONFIRM WITH LEGAL ADVISER]
12. Contact
hello@prosncons.ae · +971 55 734 4949